Adjusting domains as I move to production - "broken external data source"

I am a relative novice to BetterForms … and I am stumped. I just migrated my working dev app to production. Earlier today all of this was working before I started moving domains around.

My dev app had my custom domain ‘xxyyzz’ on it. I deleted it from dev and added it to production.

Now BOTH the Dev & Prod Apps load the proper header image and then just spin.

Helper file says (for both Apps) in
scriptName:Hooks - Developer - Transmitter- CONFIGURE HERE:
There was an error dispatching to the business file from the helperfile error: 0
Possible Causes
- Incorrect /broken External data source
- Incorrect credentials in the business file (are data api / xml privs enabled?)

I re-entered credentials in both dev & production and made sure XML and Data API are selected … even gave the BetterForms user full privileges for few minutes and still get the same error.

I revisited Hooks - Developer - Transmitter- CONFIGURE HERE in the Helper file
and it looks good:

If [ False ]|
 # To add another file duplicate and enable the next few lines
 Else If [ $domain = "xxyyzz.clientportal.cloud" ]
 Perform Script | Specified: From list ; "Betterforms - App - Receiver and Dispatch - app" from file: "survey"; Parameter: $payload ]

Else If [ $domain = "survey.xxyyzz" ]
 Perform Script [ Specified: From list ; "Betterforms - App - Receiver and Dispatch - app" from file: "survey" ; Parameter: $payload ]

Else If [ $domain = "dev-survey.xxyyzz" ]
 Perform Script [ Specified: From list ; "Betterforms - App - Receiver and Dispatch - app" from file: "survey"; Parameter: $payload ]

Any thoughts?

This appears to be resolved?

Not yet. @hasson is aware, but busy right now. We hope to chat this afternoon. This problem is somewhat general so perhaps someone else can help?

This AM I’ve reset password in Helper, my App, Dev & Prod environments. Also deleted and reconnected the External file to my App in Helper. Was seeing cred error in browser for my app, but not in Helper inbox.

I re-migrated Dev to Prod and now see Cred error in Helper In box, and just my header image with a spinning wheel in my Prod and Dev browser views. Seems curious – maybe I’m focusing in the wrong area.

@hasson has guided me to the support channel in Slack. I’ll move my conversation over there.