Recently updated our FMS to 20.1 but now my users

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David:
Recently updated our FMS to 20.1 but now my users are seeing this error trying to sign. Any idea what it could be? I dont see anything being created in the helper file either.

image

Delfs:
Have you re-enabled that xml or dataAPI?

David:
Fixed issue, turns out it was java related. The web direct page had issues as well. This helped me resolve it.

https://support.claris.com/s/article/Detect-pre-existing-OpenJDK-at-OS-level-macOS-Windows?language=en_US

David:
Everything was the same as before, really wierd